politique de confidentialité

I. Scope of information collection
1. Basic information
– Company name, contact person, phone/email (for contract signing and after-sales service)
2. Business data
– Cold storage operating parameters (temperature, energy consumption, etc., for remote diagnosis)
– Equipment GPS positioning (after-sales quick response)
3. Website interaction data
– Cookies (optimize browsing experience, such as recording language preferences)
– IP address (prevent network attacks)

II. Purpose of data use
– Contract performance: order processing, logistics tracking
– Service optimization: analyze equipment operation data to improve energy efficiency
– Compliance requirements: cooperate with tax authorities for verification

III. Data sharing and protection
1. Third-party sharing
– Limited to logistics companies (SF Express/DHL) and payment institutions (Alipay/PayPal), and signed a confidentiality agreement
2. Security measures
– Financial-grade encryption (TLS1.3 transmission)
– Data center is ISO27001 certified

IV. User rights
– Access/delete: Request to export or clear data via 400 phone number
– Refuse tracking: Disable cookies in browser settings (some functions are limited)

V. Special terms
– Child protection: Do not actively collect information of users under 13 years old
– Cross-border transmission: EU user data is stored in Frankfurt server (GDPR compliance)

VI. Policy update
– Revision announcement: Announcement on the official website homepage for 30 days